Shipping Info

SHIPPING RATES AND TRANSIT TIMES

Destinations and rates are listed below for our courier services (road and air).  Prices quoted below exclude VAT; this is added at checkout.  Rates are current but subject to review and change at any time.  Please email us via our Contact page if you have any further questions or if you'd like a quote.  You are welcome to collect your order when it's ready, or arrange for your own courier to collect for you; this option is available at checkout.

Our delivery service is by courier only; we do not use Royal Mail as fragrance oils should not be sent by post.  VAT is excluded in these rates and will be added at checkout. Transit times may be subject to delays caused by weather, strikes, etc.  Our turnaround time is normally 3 working days, but may increase during very busy times and on sale days (please see our Blog page for updates).  Priority Dispatch options are available at checkout if required for all destinations; prices start at £5 and increase by order volume.  Saturday/Sunday deliveries are available for UK Mainland locations; prices start at £20. Please note: Standard deliveries will always be delivered Monday to Friday only, not weekends.  If you require a Saturday/Sunday delivery, please select this option at checkout.  If you would like delivery on a specific day, please email us and we will do our best to accommodate this.  Our UK Mainland courier service provides a one-hour delivery window for your convenience, and email/text updates on your delivery.  

UK Mainland: Orders under £100 (excluding VAT/discounts): £4.95 / Orders over £100: FREE!  1 day transit time.  Please see below for rates to Northern Ireland and Scotland non-mainland postcode areas.

Northern Ireland:  Orders under £100 (excluding VAT/discounts): £13.95 up to 10kg*.  Orders under £250 (excluding VAT/discounts): £6.95 up to 10kg*.  Orders over £250 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1 per additional kg (over 10kg) invoiced separately.  2 day transit.  

Scottish Highlands (Postcodes AB31-38, AB43-50, AB52-56, FK17-99, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, PH15-18):  Orders under £100 (excluding VAT/discounts): £13.95 up to 10kg*.  Orders under £250 (excluding VAT/discounts): £6.95 up to 10kg*.  Orders over £250 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1 per additional kg (over 10kg) invoiced separately.  2 day transit.   

Scottish Islands (Postcodes HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-80, PH42-44, ZE1-3): Orders under £250 (excluding VAT/discounts): £18.95 up to 10kg*.  Orders over £250 but under £300 (excluding VAT/discounts): £9.95 up to 10kg*.  Orders over £300 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1.50 per additional kg (over 10kg) invoiced separately.  2 day transit. 

Isle of Man (Postcode IM): Orders under £200 (excluding VAT/discounts): £18.95 up to 10kg*.  Orders over £250 but under £300 (excluding VAT/discounts): £9.95 up to 10kg*.  Orders over £300 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1.50 per additional kg (over 10kg) invoiced separately.  2 day transit.

Isle of Wight (Postcodes PO30 to PO41): Orders under £100 (excluding VAT/discounts): £13.95 up to 10kg*.  Orders under £250 (excluding VAT/discounts): £6.95 up to 10kg*.  Orders over £200 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1 per additional kg (over 10kg) invoiced separately.  2 day transit.   

Channel Islands: Orders under £200 (excluding VAT/discounts): £18.95 up to 10kg*.  Orders over £250 but under £300 (excluding VAT/discounts): £9.95 up to 10kg*.  Orders over £300 (excluding VAT/discounts): FREE up to 10kg*. *Excess of £1.50 per additional kg (over 10kg) invoiced separately.  2 day transit.   

EUROPE (EU) COURIER DELIVERY:  We offer a fully insured road courier service to the countries below.  They are separated into zones according to distance.  Prices are calculated according to destination and includes weights up to 20kg per box.  Our delivery service is by road only; we do not use Royal Mail.  VAT is excluded in these rates and will be added at checkout. Transit times may be subject to delays caused by weather, strikes, etc.  Priority Dispatch options are available on our Shop page in the Shipping Extras category; prices start at £5 and increase by order volume (Please note the maximum order volume for EU priority dispatch is £200 value.)

Zone 1:  Belgium, France, Germany, Ireland, Luxembourg, Netherlands: £13.95.  2-3 day transit time.  

Zone 2:  Austria, Czech Republic, Denmark, Italy, Slovakia, Spain: £16.95.  3-4 day transit time.  

Zone 3:  Bulgaria, Croatia, Estonia, Finland, Greece (mainland), Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Sweden: £23.95. 4-7 day transit time.  

WORLDWIDE COURIER DELIVERY We offer a fully insured road/sea courier service to the countries below.  They are separated into zones according to distance.  Prices include Customs Clearance for Bosnia, Iceland, Norway, Serbia, and Switzerland, and exclude import duties and local taxes.  Customs Clearance is not pre-paid for the Canary Islands or Russia, you will be responsible for this on receipt of your parcel, plus import duties, local taxes, and any other charges which may be deemed necessary by your authorities on receipt of goods.

Zone 4: Switzerland:  Rates start at £40 and increase according to weight.  Price includes £25 Customs Clearance. 3 day transit time.

Zone 5: Bosnia, Iceland, Norway, Serbia:  Rates start at £50 and increase according to weight.  Price includes £25 Customs Clearance. 4-6 day transit time.

Zone 6: Canary Islands, Russia:  Rates start at £70 and increase according to weight.  Price includes £25 Customs Clearance. 3-8 day transit time.

WORLDWIDE AIR DELIVERY:  We are able to ship everywhere but we do not ship liquids by air.  Please contact a freight forwarder who may be able to ship these items for you, and we can deliver your order to them here in the UK.  Please email us via our Contact page if you would like us to email you a quote for airfreight.  All air shipments are covered by insurance which is included in the price. Tracking information will be supplied by email on request.  You will be required to pay Customs Clearance, this is not pre-paid; you will be responsible for it on receipt of your parcel, plus any import duties if applicable, local taxes and any other charges which may be deemed necessary by your authorities on receipt of goods. *Please note that cost is not only dependant on parcel weight but also on the size of the parcel.   

Please email us via our Contact page if you have any further questions or if you would like us to email you a quote.  Many thanks!