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Shipping Updates 2021

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Destinations and rates are listed below for our courier services.  Prices quoted below exclude VAT; this is added at checkout.  Rates are current but subject to review and change at any time.  Please email us via our Contact page if you have any further questions or if you'd like a quote.  You are welcome to collect your order when it's ready, or arrange for your own courier to collect for you; this option is available at checkout.  Our delivery service is by courier only; we do not use Royal Mail as fragrance oils should not be sent by post.  VAT is excluded in these rates and will be added at checkout. Transit times may be subject to delays caused by weather, strikes, etc. Our turnaround time is normally 3 working days, but may increase during very busy times and on sale days (please see our Blog page for updates).  Priority Dispatch options are available at checkout if required for all destinations; prices start at £5 and increase by order volume.  Please note: Standard deliveries will always be delivered Monday to Friday only, not weekends.  If you would like delivery on a specific day, please email us and we will do our best to accommodate this.  Our UK Mainland courier service provides a one-hour delivery window for your convenience, and email/text updates on your delivery.  

UK Mainland: £4.95 for all shipments of any size to UK mainland.  Free shipping over £250 value excluding VAT.  

Northern Ireland:  £16.95 up to £250 value / £8.95 up to £500 value / Free shipping over £500 value excluding VAT.

Scottish Highlands (Postcodes AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50):  £16.95 up to £250 value / £8.95 up to £500 value / Free shipping over £500 value excluding VAT.

Scottish Islands (Postcodes HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3): £23.95 up to £250 value / £11.95 up to £500 value / Free shipping over £500 value excluding VAT.

Isle of Man: £22.95 up to £250 value / £11.95 up to £500 value / Free shipping over £500 value excluding VAT.

Isle of Wight: £16.95 up to £250 value / £8.95 up to £500 value / Free shipping over £500 value excluding VAT.

Channel Islands£24.95 up to £250 value / £12.95 up to £500 value / Free shipping over £500 value excluding VAT.

Scilly Isles:  £24.95 up to £250 value / £12.95 up to £500 value / Free shipping over £500 value excluding VAT.

EUROPE (EU) COURIER DELIVERY:  We offer a fully insured road courier service to the countries below.  They are separated into zones according to distance.  Prices are calculated according to destination and includes weights up to 20kg per box.  Our delivery service is by road only with DPD.  Transit times may be subject to delays caused by weather, strikes, etc.  Priority Dispatch options are available at checkout if required.  EU CUSTOMERS PLEASE NOTE:  We have had to pass on increased haulage prices from our courier, and we have added UK customs clearance fees to the shipping cost as well now as this has to be pre-paid before your parcel leaves the UK, but we are also offering free shipping options if your order qualitifes (see below).  Please be aware that you may face Customs duties and taxes when your parcel is delivered, depending on the value of your goods.  Please add your EORI number to the message box on your order if you are a registered business as we need this for your export documentation.  We cannot be responsible for lack of documentation if you have not provided it.  If your parcel is returned to us for this reason, we will charge you for the return cost and to re-send it.  Thanks for your understanding.

Zone 1:  Belgium, France, Germany, Ireland, Luxembourg, Netherlands: £19.95 up to £500 value / £9.95 up to £1000 value / FREE shipping over £1000 value.  2-3 day transit time.  

Zone 2:  Austria, Czech Republic, Denmark, Italy, Slovakia, Spain: £23.95 up to £500 value / £12.95 up to £1000 value / FREE shipping over £1000 value. .  3-4 day transit time.  

Zone 3:  Bulgaria, Croatia, Estonia, Finland, Greece (mainland), Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Sweden: £35.95 up to £500 value / £18.95 up to £1000 value / FREE shipping over £1000 value. . 4-7 day transit time.  

Zone 4: Switzerland:  Rates start at £40 and increase according to weight.  Price includes £25 Customs Clearance. 3 day transit time.

Zone 5: Bosnia, Iceland, Norway, Serbia:  Rates start at £60 and increase according to weight.  Price includes £25 Customs Clearance. 4-6 day transit time.

WORLDWIDE AIR DELIVERY:  We are able to ship everywhere but we do not ship liquids by air.  Please contact a freight forwarder who may be able to ship these items for you, and we can deliver your order to them here in the UK.  Please email us via our Contact page if you would like us to email you a quote for airfreight.  All air shipments are covered by insurance which is included in the price. Tracking information will be supplied by email on request.  You will be required to pay Customs Clearance, this is not pre-paid; you will be responsible for it on receipt of your parcel, plus any import duties if applicable, local taxes and any other charges which may be deemed necessary by your authorities on receipt of goods. *Please note that cost is not only dependant on parcel weight but also on the size of the parcel.   

Please email us via our Contact page if you have any further questions or if you would like us to email you a quote.  Many thanks!