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  1. Heavy Snow is severely impacting our operations in Scotland, East Anglia, Yorkshire, the North East and the South East of England

    The severe weather conditions experienced in the UK are continuing to impact our parcel collection and delivery services today.

    Snow and ice have hindered our operation throughout the night and this morning, particularly in Scotland, Newcastle, Durham, Yorkshire, Snetterton, Chelmsford, Peterborough, Sussex, Kent, Maidstone, Essex and parts of London with many of the local roads affected.

    Dublin Airport was also closed last night due to heavy snow, which means any Next Day parcels due for delivery in Ireland today will incur a 24 hour delay.

    The Met Office are predicting more heavy snowfall to move West across the country in the coming days, which will further impact our operations.

    We will always attempt to deliver and collect, wherever it is possible and safe to do so.

  2. Hello everyone, happy New Year! We're back today and we're offering 20% off everything in our January sale, valid from 10:30am today till midnight on 1 February. This includes everything already on sale. Please use voucher code HAPPYNEWYEAR2018 at checkout. Turnaround time will be 5 working days while we catch up on all the orders placed over the Christmas holidays, but we'll be working hard to catch up as fast as we can. Many thanks! We hope 2018 is a truly wonderful year for you! 

  3. We'll be closed for Christmas from Friday 22nd December, so last orders will need to be in by midnight on Wednesday 20th December.  Last orders will be dispatched on Thursday 21st December but please bear in mind that we can't guarantee a definite next-day delivery so close to Christmas.  Our return date will be Wednesday 3rd January.  Many thanks! 


  4. We've just sent out our newsletter for November so please check your spam boxes as they seem to be disappearing into them these days!  If you haven't yet signed up for our newsletter, you'll find this option at the bottom of each page on our website.  We only send out one newsletter every month.  Many thanks!

  5. Please see below message from our supplier regarding future batches of this wax: 

    We have been made aware that the New NatureWax Elite 300 has undergone a change in its formula due to the USA FDA rules to protect the introduction of trans fats into the food network. This resulted in Cargil not being able to obtain one of the main ingredients needed to make the previous NatureWax Elite-300. The location of the manufacturing facility also changed and this also impacted the product format.  The new Elite 300 is now in powder format, is 100% Palm wax. Our sincere apologies for the delay in this information. 

  6. For those of you needing CLP SDS and label templates for candles at 10%, you'll find them here on our CLP page.  We will no longer be supplying these for reed diffusers, room sprays, blends, or third party oils, and we are currently unable to produce new CLP SDS or label templates until further notice as our CLP supplier is no longer providing this service.  We are not obliged to provide candle SDS (only fragrance SDS) but we do try our best to keep our customers happy so we will work on this issue and report back if/when we find an alternative solution.